Frequently asked questions


What Skin Care Brand Do you use?

The skincare range we use is Dermaviduals. It's a corneotheraputic skincare brand which is plant-based, vegan and cruelty free. It has no emulsifiers, perfumes, colours, preservatives, mineral oils/silicones and amines. Best of all, everything can be customised to suit your skin; from the cleansers, moisturisers, masks, and even serums. 

Do i have to be in hamilton?

No you don't! All our consults can be are done online so we can asses your skin anywhere in the country! Your monthly subscription can be sent to you anywhere in NZ! 

I already have some products, what do I do with those?

No problem! As our subscriptions are tailored to you, we can adjust your products to what you need so you don't double up on anything. 

How long is the Subscription?

Subscriptions are over a 6 month period. Subscription will begin at time of Deposit and payments are made weekly for 26 weeks. 


How much is the deposit?

Subscription One and Two require a $250 deposit, Subscription Three requires a $300 deposit. Deposit is taken at time of Initial Skin Assessment. No payment is taken at time of sign up. Deposit can be split over two payments. 

Can I pay monthly?

Yes! No problem at all, just email us at and we can arrange a payment plan for you. 

I want to add facials to my Subscription but I have a busy SCHEDULE and can't commit to monthly treatments. Can i change them to SUIT MY SChedule?

Of course! Send us an email at and we can customise your subscription to include treatments that suit your schedule. 

Are your subscriptions cruelty-free and vegan friendly?

YES! Most definitely, this is something we are very passionate about so all our products included in the subscription are cruelty-free and vegan friendly. 

Have a question we've missed? Email us at or use the contact us form.

You are in your skin your entire life, take care of it!